Openai/69594610-e91c-800c-8251-a42daa926232

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gpt-5-2

User: Uploaded an image

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Assistant: This is real – and it’s extremely confusing until you know what VIOFO did in the beta app.

This is real – and it’s extremely confusing until you know what VIOFO did in the beta app.

Those videos are not stored in Downloads at all — they are saved into the app’s private scoped-storage container, which normal file browsers cannot see.

Where the files actually are

On modern Android (11+), the VIOFO Beta app saves to:

/Android/data/com.viofo.viofobeta/files/video/

or sometimes:

/Android/data/com.viofo.viofobeta/files/Download/

These folders are blocked from standard file browsers unless you use a special SAF-enabled file manager.

That’s why:

• They appear inside the VIOFO app under Local Files • They are completely invisible in “Downloads” • They don’t show up in Google Photos • Your PC doesn’t see them when you plug in USB

How to actually access them

Method 1 — Android Files app (works on Pixel / some Samsung)

1. Open Files by Google
2. Tap Browse → Internal storage
3. Tap the ⋮ menu → Show internal storage
4. Navigate to:

Android → data → com.viofo.viofobeta → files → video

If you don’t see Android/data, your Android version is blocking it — use Method 2.

Method 2 — Use Solid Explorer / X-Plore (recommended)

Install one of these (they bypass scoped storage correctly):

• X-Plore File Manager • Solid Explorer

Then:

Internal storage
└── Android
    └── data
        └── com.viofo.viofobeta
            └── files
                └── video

Now you can copy them anywhere you want.

Why VIOFO did this (and why it’s awful)

They are using app-private scoped storage instead of public MediaStore downloads.

This:

• Prevents gallery scanning • Prevents PC file access • Prevents file manager visibility • Breaks normal Android sharing

This is not a bug — it is a design decision in the beta.

How to force files into real Downloads

There is no setting in the beta app — but you can fix it manually:

Once copied, put them in:

/Movies/VIOFO/

or

/Download/VIOFO/

Then Android will index them normally.

Summary

Your files are not missing.

They are trapped in:

/Android/data/com.viofo.viofobeta/files/video

VIOFO’s beta app is violating every Android storage UX norm and that’s why everyone thinks the files are gone.