Editing Openai/689d5536-2710-8008-9dd0-96de4530ae04 (section)

== gpt-5-thinking ==
=== User: btw privately to you, my first pass at a web page fetch failed. ===
(btw privately to you, my first pass at a web page fetch failed. google.com didn't load, then it seemed to but might have just been cached, because when I searched for "food" it came back with nothing)

=== Assistant: Good intel on the data—if Safari couldn’t fetch a fresh page, that’s more evidence your cellular registration isn’t com… ===
Good intel on the data—if Safari couldn’t fetch a fresh page, that’s more evidence your cellular registration isn’t complete (it’s not just voice). Perfect to mention that while he’s “re-sending activation.”

When he says the push is done, run this sequence (Wi-Fi off):
# Dial 611
# Call a regular number
# Ask someone to call you
# Send an SMS to an Android contact
# Load a fresh page in Safari (e.g., neverssl.com is great because it never caches/HTTPS)

Then paste a one-liner like this back to him:

: 

If any of the call tests still fail (especially 611), paste this escalation ask:

: 

Notes for you while he works:
* If he asks you to reboot again, do it; then immediately retest 611.
* If he proposes “plan change” again, reply: “Plan features aren’t the gating factor here; the issue is IMS/VoLTE registration/provisioning.”
* If you need a temporary workaround while they fiddle, turn Wi-Fi Calling ON so you can at least place/receive calls over Wi-Fi (611 may not work over Wi-Fi calling, but normal numbers should).

Paste me his next message and I’ll tailor the reply.

=== User: He said "After the resend network activation we need to follow up with the above steps.". ===
He said "After the resend network activation we need to follow up with the above steps.". I said "powering down" then "removing simm" then "powering back up". He said "Did you re inserted the sim card?" I said "Yes. Powered up with simm card installed, turned off wifi, call to 611 worked. That's a good sign, but we need to check more. One sec.". He said "Yes, please take your time and check with everything.".

Web pages don't seem to load without wifi on.

=== Assistant: Nice—getting 611 to work means voice registration is back. ===
Nice—getting 611 to work means voice registration is back. Now we just need to fix cellular data provisioning (that iOS “Could not activate cellular data network” error is classic for a data/APN provisioning miss).

===== - Settings → Cellular → make sure Cellular Data is ON. =====
* Settings → Cellular → Cellular Data Options → Voice & Data = LTE (not 5G Auto), Data Mode = Standard.
* Settings → VPN: make sure VPN is OFF.
* Try http://neverssl.com (it’s a simple test page).

If data still fails, paste this to the rep:

: 

If they ask for IMEI: Settings → General → About → IMEI (send it).

===== 1. Wi-Fi off → open http://neverssl.com =====
# Try any site/search
# Report: - Data: worked/failed - Outgoing call: worked/failed - Incoming: worked/VM - SMS to Android: worked/failed

If data still fails after that: ask for a full line rebuild + SIM re-association. If they struggle, you can offer a remote eSIM swap (keeps your plan, forces a clean profile) as a last resort.