Editing Radcom.co (section)

== Recent News and Developments ==
Radcom has seen several notable developments in the past couple of years as it continues to adapt to the fast-changing telecom industry:

* '''5G and AI Initiatives:''' Radcom has been heavily investing in 5G capabilities and artificial intelligence. In 2021, it launched its cloud-native 5G assurance solution on AWS, showcasing the ability to deploy its monitoring suite in the public cloud (RADCOM : Launches Cloud-Native, Automated 5G Assurance on Amazon Web Services -August 31, 2021 at 04:31 pm IST | MarketScreener). More recently, in May 2024, Radcom announced that its '''RADCOM NetTalk™''' AI application is available on AWS, leveraging Amazon’s generative AI services to enhance network operations (RADCOM Announces Generative AI Application Support for AWS). The NetTalk application uses AI to analyze network data (such as customer trouble tickets or performance metrics) and automatically detect patterns or anomalies, which can help operators resolve issues faster. Additionally, Radcom has been working with '''NVIDIA''' on next-gen network analytics: it is developing a solution using NVIDIA’s BlueField-3 Data Processing Units to process huge volumes of user plane data at the network edge (RADCOM Develops AI-Powered Network Analytics Solution Using NVIDIA BlueField-3 Technology | RDCM Stock News). This project, slated for trials in 2025, aims to enable real-time insights into customer experience while reducing reliance on traditional hardware probes (RADCOM Develops AI-Powered Network Analytics Solution Using NVIDIA BlueField-3 Technology | RDCM Stock News). These AI and high-performance analytics initiatives demonstrate Radcom’s push to remain technologically competitive and ready for the data scale of 5G networks.
* '''Acquisition of Continual (2023):''' In early 2023, Radcom announced the acquisition of '''Continual Ltd.''', an Israel-based mobility experience analytics company. The deal (completed in May 2023) involved Radcom acquiring Continual’s technology, intellectual property, and customer contracts (Radcom buys mobile network analytics specialist Continual). Continual specialized in analyzing mobile user experience, particularly location-based and journey analytics (sometimes called “virtual drive testing”). By bringing this in-house, Radcom enriched its 5G assurance platform with advanced '''location and mobility analytics'''. Indeed, Radcom integrated Continual’s capabilities into its RAN assurance offering: for example, Radcom’s RAN analysis solution now can correlate network performance with geolocation data to pinpoint coverage or quality issues in specific areas (North American operator chooses Radcom to enhance RAN network service quality, 5G Evolution | TelecomTV). This acquisition not only added new features (like the ability to monitor subscribers’ experience along travel routes or handovers between cells) but also brought some existing telecom customers of Continual under Radcom’s wing. It reflects Radcom’s strategy of expanding its portfolio through targeted acquisitions to address emerging operator needs (in this case, assuring '''5G RAN and mobility''' experience).
* '''Partnerships and Integrations:''' Radcom has been forging partnerships to augment its solutions. In February 2025, the company announced a new integration with '''ServiceNow''', a leading IT service management platform (RADCOM Announces Integration with ServiceNow to Automate ...). This integration allows data from Radcom’s service assurance system to flow into ServiceNow’s workflows – enabling automated creation of trouble tickets and accelerated resolution of network issues. According to Radcom, tying into ServiceNow will help telecom customers “create best-in-class subscriber experiences while reducing network engineering effort” by streamlining how incidents are identified and handled (RADCOM Announces Integration with ServiceNow to Automate ...). This is an example of Radcom aligning with popular OSS/BSS and IT tools used by operators. Radcom has also maintained a close collaboration with '''Rakuten Mobile''' in Japan (more on this in the next section), where it partners on cutting-edge network automation projects. In the broader ecosystem, Radcom’s emphasis on cloud has led to partnerships with cloud providers (AWS) and orchestration platforms (it was an early supporter of AT&T’s ECOMP, now ONAP, for NFV orchestration (AT&T taps RADCOM software for network virtualization - TelecomLead)). Such collaborations keep Radcom’s solutions interoperable with carriers’ preferred technologies.
* '''Operational and Leadership Updates:''' Radcom’s business momentum has been positive, leading to financial growth (discussed in the next section). In late 2024, the company underwent a leadership change: long-time CEO Yaron Ravkaie stepped down, and '''Benny Eppstein''' (a founder of Radcom) was appointed as the new Chief Executive Officer effective December 1, 2024 (RADCOM Ltd. (RDCM) Stock Price, Quote & News - Stock Analysis). Prior to that, COO Hilik Itman had served as interim CEO (RADCOM Announces a CEO Transition - MarketScreener). The CEO transition aimed to further drive Radcom’s strategy in its next growth phase. On the industry recognition front, Radcom’s innovations have earned accolades – notably, in January 2025 Radcom won the '''Fierce Innovation Award''' (from Fierce Wireless) for “Best Network Test & Measurement Solution,” honoring the company’s virtual drive-testing approach to collecting real-time subscriber experience insights (Press Releases - RADCOM). This award underscores Radcom’s reputation for technical innovation in telecom software. Overall, recent news highlights Radcom’s focus on 5G, cloud, and AI, its efforts to win new customers and partnerships, and a reinforcement of its leadership team to capitalize on future opportunities.