Editing Openai/6937b15d-3984-8007-a07f-a2796e2741fc (section)

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* Writing job postings and advertising open positions
* Screening applications and interviewing candidates
* Checking references when needed
* Selecting new hires and making verbal job offers
* Coordinating start dates and onboarding schedules

==== - Completing new-hire paperwork (I-9, W-4, direct deposit, uniform forms) ====
* Setting up orientation and reviewing policies
* Conducting safety training (food handling, equipment safety, slips/falls)
* Training employees on POS systems, service standards, opening/closing tasks
* Pairing new hires with trainers or experienced staff

==== - Creating weekly schedules based on forecasted sales and labor budget ====
* Monitoring labor costs and adjusting staffing to meet targets
* Managing shift swaps, call-outs, and coverage
* Planning for busy seasons, holidays, and staff shortages

==== - Coaching team members on quality, speed, and customer service ====
* Providing ongoing feedback during shifts
* Conducting formal or informal performance reviews
* Tracking performance metrics (drive-thru speed, table turn times, accuracy, etc.)
* Setting expectations and addressing performance gaps

==== - Handling employee complaints and resolving conflicts ====
* Mediating issues between staff (front-of-house vs back-of-house conflicts)
* Creating a positive work environment and maintaining morale
* Recognizing staff achievements and promoting teamwork
* Addressing concerns like fairness, scheduling, favoritism, etc.

==== - Documenting verbal warnings, write-ups, and final warnings ====
* Following progressive discipline policies
* Investigating incidents or policy violations
* Terminating employees when necessary and documenting properly
* Ensuring decisions follow company policy & labor laws

==== - Ensuring compliance with labor laws (breaks, minors, wage rules) ====
* Managing timekeeping accuracy (clock-ins/outs, missed punches)
* Conducting safety checks and maintaining OSHA standards
* Keeping ServSafe certifications current
* Reporting injuries and completing incident reports
* Maintaining cleanliness and health code compliance

==== - Approving timecards ====
* Correcting missed punches or schedule edits
* Monitoring overtime to control costs
* Submitting payroll information on deadline
* Ensuring tip reporting and allocation rules are followed

==== - Encouraging teamwork, positive communication, and professionalism ====
* Planning team meetings or shift huddles
* Developing strong shift leaders and future managers
* Celebrating wins (sales goals, mystery shop scores, reviews)
* Reducing turnover through engagement and recognition

==== - Maintaining employee files (paper or digital) ====
* Tracking certifications (ServSafe, alcohol service, etc.)
* Documenting incidents, injuries, and equipment accidents
* Updating staffing spreadsheets, training logs, or checklists
* Communicating HR updates from corporate to staff