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Openai/692c4a6d-a0b8-8002-af18-05564d5876c3
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=== Major AI-Related Red Flags === ==== 1. Your chatbot conversations may be reviewed by humans ==== The Yuh App Terms explicitly state that chatbot conversations may be stored and used for analysis including manual human review to improve services. terms-and-condititions-yuh-app-… Why this matters: This is not standard for banking apps where user conversations can contain sensitive financial intent, account-related details, etc. ==== 2. Your data—including chatbot inputs—can be transferred outside Switzerland, including to the US ==== The Terms state that personal data sent to the chatbot can be transferred to jurisdictions without an equivalent level of data protection, explicitly naming the United States. terms-and-condititions-yuh-app-… Both privacy policies confirm international transfers for many purposes, including analytics, payment processing, marketing, and more. yuh-account-privacy-policy-d-en… yuh-app-privacy-policy-en-v3 Why this matters: US-based providers may be subject to broad federal access rules (e.g., the CLOUD Act). Your banking-related conversations could therefore lose Swiss-level confidentiality. ==== 3. You explicitly waive Swiss banking secrecy in several cases ==== The Swissquote privacy policy includes a broad banking secrecy waiver, including for: * AI-powered tools * foreign third-party processors * card processors (e.g., Marqeta in the US) yuh-account-privacy-policy-d-en… Why this matters: This is unusually broad for a Swiss financial institution. Your data is no longer protected under strict Swiss secrecy rules once it leaves Switzerland. ==== 4. AI output is disclaimed heavily (“hallucinations,” no reliability, no liability) ==== The Terms emphasize that the chatbot may produce: * inaccurate * incomplete * misleading information, including hallucinations. terms-and-condititions-yuh-app-… Why this matters: If you rely on chatbot responses for financial decisions, they disavow all responsibility. ==== 5. Chatbot data is used to train or improve models (not just to answer you) ==== The Terms state the data may be used to: * improve the chatbot * develop new products * improve the Yuh App terms-and-condititions-yuh-app-… Why this matters: Your personal queries, habits, and metadata can feed internal AI training pipelines. ==== 6. Profiling is explicitly permitted ==== Both privacy policies describe profiling, including assessing aspects of your personality, especially for marketing. yuh-account-privacy-policy-d-en… yuh-app-privacy-policy-en-v3 Why this matters: Your interactions—possibly including AI chatbot conversations—may influence personalized marketing, risk scoring, or eligibility assessments.
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