Editing Openai/689d5536-2710-8008-9dd0-96de4530ae04 (section)

=== Assistant: Yep — on AT&T you can just dial 611 from your iPhone and it’ll take you straight to AT&T customer service, free of char… ===
Yep — on AT&T you can just dial 611 from your iPhone and it’ll take you straight to AT&T customer service, free of charge.

Here are your best contact options:
# Phone (fastest for your case)
* Dial: 611 from your AT&T phone, or 1-800-331-0500 from any phone.
* Say “technical support” or “advanced technical support” when the voice menu starts.
* If asked about your problem, say “calls fail immediately” — that usually routes you to someone who handles voice provisioning.
# AT&T Store
* Go to any corporate AT&T store (not an authorized reseller) — they can swap your SIM for free and trigger a VoLTE reprovision on the spot.
# AT&T App
* The myAT&T app has a “Chat with us” option, but chat agents are slower to escalate to Tier 2.

If you’re calling now, I’d recommend:
# Dial 611
# When the system asks why you’re calling, say “advanced technical support”.
# When you get a human, read the one-paragraph script we wrote earlier.

If you’d like, I can also give you a short escalation line you can use if the first rep doesn’t understand VoLTE provisioning. Want me to prep that?